Gas Generator Services
Maintenance & Repairs
We understand that the proper selection of gas generators for cogeneration must consider all aspects of operational needs. Choosing the right size and model is just the beginning.
From the initial project/investment feasibility studies, our consultants will work with your engineering team to develop a comprehensive solution that meets your requirements. The goal is to reduce operational costs and/or business risks, improve efficiency, and/or comply with the latest technological and environmental standards.
An important part of maintenance is the recording of all actions/maintenance and repairs. Continuous recording results in better equipment control to reduce the frequency of interventions.
The extensive experience of our technicians and their continuous participation in technical seminars/training keeps them updated on technological developments and ready to handle any situation.
OUR SERVICES
Support from Caterpillar-certified technicians.
24/7/365 telephone support.
Remote operation monitoring & troubleshooting.
High availability of genuine Caterpillar spare parts.
Maintenance & repairs covered by warranty from ELTRAK – CATERPILLAR.
Competitive service and parts prices through flexible maintenance contracts.
Preventive Maintenance
Preventive maintenance is a planned and controlled program with systematic inspections, adjustments, and replacement of consumable parts, as well as performance checks of the equipment. Proper preventive maintenance extends the lifespan of the generator and reduces unplanned repairs.
Commissioning
Commissioning is a systematic process designed to ensure that all components and systems operate according to the project’s and client’s requirements and perform as intended.
It is a quality method that includes inspection, adjustments, testing, and documentation. It involves the initial startup of equipment, network adjustments, comprehensive testing, and the training process for maintainers/users.
ELTRAK has teams of certified technicians for commissioning Caterpillar gas generators.
COMMISSIONING SERVICES
Mechanical equipment inspection.
Electrical equipment & automation inspection.
Exhaust system inspection.
Fuel system inspection.
Functional testing of all unit equipment.
Final adjustments & optimization of equipment operation.
Maintenance Contracts
Maintenance contracts are essential for the proper operation of equipment. ELTRAK offers flexible maintenance contracts that ensure the best possible service to meet its clients’ needs. Maintenance contracts (CVA/LTSA) can last from 1 to 10 years and can be fully customized to the client’s requirements to ensure continuous equipment operation and minimize downtime.
With ELTRAK’s mobile service teams (Athens, Thessaloniki), we aim to meet our clients’ support/repair needs across Greece while responding quickly to minimize downtime and ensure optimal productivity.
Online connection with the manufacturer for immediate problem resolution.
Maximized engine performance due to regular monitoring of operating parameters.
Periodic oil analysis (SOS), a specialized process that turns oil analysis data into valuable engine condition information, essential for equipment management and reducing operating costs.
Manageable costs throughout the contract duration.
Ensured most favorable commercial policy for services and spare parts with protection against high price increases.
Reduced risk of downtime due to unforeseen failures.
Optimized operating costs throughout the equipment lifecycle.
Ensured uninterrupted equipment operation.
No need for highly specialized staff on the client’s side.
Guaranteed prompt technical support response.
Training
The availability and reliability of a gas generator require trained personnel at the cogeneration unit who will oversee the operation. ELTRAK, in collaboration with Caterpillar, offers specialized training programs for client personnel, ensuring:
More efficient communication between clients and ELTRAK.
The ability to perform remote actions for faster issue resolution.
Uninterrupted operation of the unit with in-house resources.
Safer and more effective equipment management.
Genuine Spare Parts (CAT Spare Parts)
ELTRAK provides high availability of genuine, high-quality spare parts, supporting maintenance/repairs and ensuring continuous generator operation. This way, clients can be confident that they are always using the correct part for their engine type, along with all the guarantees that accompany new and remanufactured Caterpillar parts.
Orders and stock availability can be tracked (24/7) using ELTRAK’s online ordering system and B2B platform. ELTRAK maintains an extensive inventory in its warehouses (Athens & Thessaloniki), allowing it to promptly cover all scheduled and unscheduled generator needs.
