Customer Value Agreements
What is a Customer Value Agreements (CVA)
Eltrak’s Customer Value Agreements (CVA) is a comprehensive technical support solution that allows you to focus on the productive operation of your business. Eltrak takes care of the maintenance and repair of your equipment, leveraging its specialized know-how and available resources.
The CVA applies to all types of machines: new CAT, certified used or a Cat machine you already own. Through the agreement, your equipment is serviced on time with genuine CAT parts , ensuring longer service life, reduced costs, and maximum efficiency.
In addition, regular and properly scheduled maintenance helps to optimize productivity, preventing unpleasant downtime and allowing your equipment to continuously perform at its full potential.


More Value, Less Worry
Eltrak’s CVA acts as a strategic partner, helping you boost efficiency and reduce operating costs. Through targeted technical support services, you extend the life of your equipment and minimize unexpected expenses.
With a CVA, you benefit from:
- Increased machine uptime
- Reduced operational risks
- Continuous technical support
- Maximum return on your investment
📞 Contact us today to create a CVA tailored to your business needs.
FIND THE APPROPRIATE MAINTENANCE PROGRAM THAT MEETS YOUR NEEDS
Regardless of the CVA option you select – Basic, Plus, Premium, or Total – you can rely on comprehensive support that streamlines machine management and ensures optimal readiness. Take a closer look at the features and distinctions of each CVA package for new machines, and choose the solution that aligns best with your operational requirements.
